User-Centred Assessments

Bright HF conducts user-centred assessments placing your users at the centre of your hardware or software design and development activities. Input can be provided to all design and development phases, from concept to test and evaluation, to aid the design of a complete product experience tailored to your user’s requirements. Bright HF can work independently or as part of your design or engineering team providing the human centred focus. The exact nature of the input will depend on the phase of development (e.g. feasibility), timescales and budget available and the type of data or information required for you and your customers. Bright HF will work with you and your team to establish at the outset the right methods to use at the right time to achieve the optimal results.

Key Capabilities

Understanding users and their tasks: ethnographic research, behavioural observations, personas and scenario development, interviews, task analysis, card sorts, human error identification, risk analysis.

Audits: expert evaluations, cognitive walk-through, heuristic evaluations, accessibility evaluations, usability evaluations.

User evaluations: focus groups, interviews, questionnaires, surveys, usability tests.

Whatever type of assessment we conduct for you we will ensure that it is tailored to your needs, contains clearly summarised results and actionable recommendations.